Shipping Policy
At The Decor Mill, we ensure a seamless and secure delivery experience across PAN India, with careful handling of every premium décor piece.
1. Shipping & Delivery Timelines
- Shipping: Dispatched within 2 – 4 working days
- Delivery: Estimated 5 – 7 business days across India (timelines may vary depending on the shipping partner and delivery location)
- Returns: Easy 7-day return policy (only for damaged/defective items)
2. Order Processing
- Orders are processed within 2–4 working days after confirmation
- Orders placed on weekends or public holidays will be processed on the next working day
3. Packaging & Handling
- Each product is packed using high-grade protective materials to ensure it reaches you in perfect condition. Due to the fragile and premium nature of our products, special care is taken during packaging.
4. Order Tracking
- Tracking details will be shared via SMS/email once your order is dispatched
- Tracking updates may take 24–48 hours to reflect
5. Delivery Attempts
- Our logistics partners will attempt delivery multiple times
- If the order is not received, it may be returned to origin
6. Delays & Exceptions
Delivery timelines are indicative and may be affected by:
- Shipping partner operations
- Remote or hard-to-reach locations
- Weather conditions or unforeseen disruptions
- High order volumes or logistics constraints
7. Risk & Ownership
The responsibility of the product transfers to the customer upon successful delivery at the provided address.
8. Contact Us
For any shipping-related queries:
- Email: connect@thedecormill.com
- Phone / WhatsApp: 8800430095